8upd believes gaming should be a source of fun, not stress. This page covers responsible gaming guidelines, safety tools, and where to get help when you need it.
Important: Gaming is for entertainment, not income. Play within your means and remember to take breaks.
Minimum Age
Support Team
Responsible gaming means keeping gaming a healthy part of your entertainment — where spending, time, and stress all stay in check. At 8upd, responsible gaming is a core part of how our platform operates.
Online gaming has grown hugely popular in Bangladesh, but like any form of entertainment, it needs boundaries. We want you to finish every session with a smile — not feeling frustrated or stressed.
Responsible gaming at 8upd means playing within your budget, managing your time, not treating gaming as a source of income, and asking for help when needed. Keep these four principles in mind and gaming will always be a genuinely enjoyable experience.
Responsible gaming at 8upd is not just a policy — it is a commitment. We are dedicated to the well-being of every user on our platform.
Healthy gaming means gaming is a part of your life — not your whole life. If the following apply to you, you're on the right track:
These are all signs of healthy gaming habits. 8upd wants you to stay in this space and enjoy gaming as a genuinely positive experience.
Certain warning signs indicate that gaming may be starting to slip out of your control. Recognising them early is important — problems are always easier to address while they are still small.
You keep coming back to try to win back the BDT you've lost.
You are hiding how much time or money you are spending on gaming.
You're cutting into family or work time to play.
You feel irritable or restless when you can't play.
You are borrowing money or draining your savings to fund gaming.
You have tried to stop gaming but haven't been able to.
Your sleep, eating habits, or physical health are suffering.
You are lying about or hiding your gaming.
If you notice any one or more of these signs, take a break right away and contact [email protected]. Seeking help is not a sign of weakness — it takes courage.
To promote responsible gaming on the 8upd platform, we offer a range of dedicated tools and features. They are completely free to use and can be activated at any time.
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes 24 hours to come into effect, but reducing a limit takes effect immediately.
Set a time limit for your gaming session. When the time is up, you will receive an automatic alert and, if needed, the session will be ended.
You'll receive pop-up notifications at set intervals reminding you how long you've been playing and how much BDT you've spent.
Set a maximum daily, weekly, or monthly loss limit. Once that limit is reached, your gaming session will be closed automatically.
All these tools are available in your account settings. If you have trouble making any changes, contact [email protected].
Budget control is the most important aspect of responsible gaming. Your gaming budget should be a portion of your income that, if lost, would have no impact on your day-to-day life.
8upd strictly prohibits gaming for anyone under 18. Age is verified through the KYC process at registration and before the first withdrawal.
If there are minors in your household, take the following steps:
If it is found that a minor is using an 8upd account, that account will be immediately suspended and all transactions will be reviewed.
If you feel you need a short break or a longer time away from gaming, use 8upd's self-exclusion feature. It's the most effective tool for responsible play.
Email [email protected] with the subject line "Self-Exclusion Request" and include your preferred duration. Our team will process your request within 24 hours.
Any attempt to open a new account during an active self-exclusion period will be automatically detected and blocked.
You don't have to face a gaming problem alone. Beyond direct support, 8upd is committed to raising awareness of professional help available outside the platform.
8upd Support: Email [email protected] at any time. Our responsible gaming team responds within 24–48 hours.
Talk openly with family or friends. Letting someone close know about a gaming problem is the first and most important step.
Seek support from a mental health professional or counselor. Cognitive Behavioral Therapy (CBT) has been shown to be especially effective for treating gaming addiction in Bangladesh.
Remember: asking for help takes courage. You're not alone — 8upd is always here for you.
Our dedicated features to keep your gaming experience safe
Set a maximum daily, weekly, or monthly deposit limit. Transactions will be automatically blocked once the limit is reached.
Set a time limit for your gaming sessions. You'll get a reminder when time is up, and the session can be closed automatically if needed.
Gaming will automatically stop after you reach a set loss amount. Protect yourself from chasing losses.
Get pop-up notifications at regular intervals. They keep you aware of your gaming time and spending.
Pause your account for anywhere from 24 hours to 30 days. Take the time you need to clear your head before returning.
Permanently close your account or lock it for as little as 6 months. Take all the time you need to recover.
Build these habits and gaming will always stay fun
Set a fixed monthly budget for gaming. Once it's gone, stop for the day.
Set a maximum daily time limit for gaming and stick to it.
Take at least a 10–15 minute break every hour. Get up, stretch, walk around, or grab some water.
Avoid playing when you're angry, upset, or under the influence of alcohol.
Make sure you understand the rules and odds of any game you play. Placing large bets on unfamiliar games carries significant risk.
Gaming is entirely chance-based. No strategy or system can guarantee a win.
Make time for family, friends, and hobbies outside of gaming. Keep a healthy balance in your life.
If you have any concerns about your gaming, don't wait — write to [email protected].
Frequently Asked Questions About Responsible Gaming